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To ensure the longevity and performance of your TempGuard insulated drinkware, we recommend hand washing all parts with warm, soapy water. Use a soft brush or sponge to clean the inside of the cup or bottle. Avoid using abrasive cleaners or steel wool, as they can scratch the surface. While some parts may be dishwasher safe, hand washing is preferred to maintain the integrity of the vacuum insulation.

Our TempGuard products are designed with advanced double-wall vacuum insulation technology to maintain the temperature of your beverages. Depending on the product:

• Tumblers: Keep beverages hot for up to 12 hours and cold for up to 24 hours.
• Bottles: Maintain hot beverages for up to 10 hours and cold for up to 20 hours.
• Mugs: Keep drinks hot for up to 8 hours and cold for up to 16 hours.
• Cups: Keep beverages hot for up to 8 hours and cold for up to 16 hours.

These times can vary slightly based on the initial temperature of the beverage and the external environment.

Yes, all TempGuard products are made from high-quality, food-grade materials that are completely BPA-free. We prioritize your health and safety by ensuring our drinkware is free from harmful chemicals and safe for daily use.

While TempGuard drinkware is designed to handle a variety of beverages, including hot and cold drinks, we advise caution when using them for carbonated beverages. The pressure from carbonation can build up and may cause the lid to open unexpectedly or leak. If you choose to use your TempGuard product for carbonated drinks, make sure to open the lid slowly and carefully to release any built-up pressure.

At TempGuard, we stand behind the quality of our products. If you receive a damaged or defective item, please contact our customer service team at tempguardcollections.com/pages/contact within 30 days of purchase. Provide your order number and a description of the issue, and we will assist you with a replacement or refund. Our goal is to ensure your complete satisfaction with our products.